Desktop Release Policy




From October 2017 we will not be able to generate new annual license keys for desktop versions that are older than 6.8.

  1. We no longer sell new desktop licenses, regardless of circumstance.
  2. We no longer support desktop database upgrades. All requests are met with the suggestion to upgrade to online. We can help with the upgrade, if a client is moving to online
  3. We don’t support versions of desktop that are earlier than V6. All requests are met with the suggestion to upgrade to online.
  4. We are unable to add Debtors to an existing desktop license. All requests are met with the suggestion to upgrade to online.
  5. We are unable to provide any support for perpetual license holders, which includes anyone with 3.3 or older (including 5.5’s). All requests are met with the suggestion to upgrade to online

See our HelpCentre topic for more information.