Updates and Support

Easy access to unlimited support is a key benefit of purchasing software from CRS Software Ltd.

or the first 12 months after you purchase, you are entitled to unlimited support from the CRS Software helpdesk and will automatically receive any upgrades that are released.

Ongoing Support

On the anniversary of your purchase you will be asked if you wish to subscribe to CRS farm mapping Support for the next year.

When you subscribe to the support club for a year:-
  • You can call for assistance as often as needed
  • Hours are 8:30am to 7:00pm Monday to Friday
  • You will be issued an 0800 number
  • Cost is $100 +GST per year
Upgrades

We are continually working on the software and release the enhancements as an upgrade from time to time. Upgrades allow you to continue to use your data, but adds new areas of functionality.
We endeavour to release an upgrade each year. The price will vary depending on the content.

The next upgrade contatins significant enhancements to the mapping capability.
This is a large task, with development and testing expected to take until at least early 2009. As yet no release date has been set.

Upgrade Options and Prices Purchasing an upgrade will take you to CRS farm mapping version 5.1 - Dairy, Cropping, Livestock or Horticulture
Upgrade pricing includes 12 months Support
Prices exclude GST
To add Livestock to Cropping or Cropping to Livestock add the Module Price
Upgrade from
$364
Concepts Rural Suite version 4
add $296
Add module
Upgrades all data

 

$364
Endeavour2
included
Add module
converts map only - not paddock and stock records

 

$364
Crop and Stock version 4
add $296
Add module
Full data conversion

 

$364
CropFacts 2003
Add $296
Add module
Full data conversion

 

$464
Farm Tracker
add $296
Add module
Converts most data

 

$946
Farm Tracker Lite
Add $296
Add Module
Converts most data

The CRS farm mapping Support and Upgrade Policy can be viewed by clicking on this Support and Upgrade Policy link

The CRS farm mapping Support terms and conditions can be viewed by clicking on this Support terms link